About us
PrintPro started in 2023 in a small Sheridan workshop with a single mission: keep printers running, without the brand markup. Today we're the region's go‑to for genuine parts, expert Assistance, and honest advice.
We stay independent so we can recommend what's actually best for your machine — not what a corporation tells us to sell. Every tech here has at least a decade of bench experience.
our mission
To extend the life of every printer through high‑quality parts and transparent Assistance. We believe in fixing, not replacing — saving you money and reducing e‑waste.
our vision
A world where anyone can keep their printer running for years, with affordable parts and knowledge freely shared. We're building a community of self‑reliant printer owners.
what drives us
expertise
10+ years average tech experience, certified in all major brands.
honesty
We won't sell what you don't need. If it's a simple fix, we'll tell you.
sustainability
Over 12,000 printers saved from landfills through Assistance.
community
Local walk‑ins always welcome. Coffee and printer chat on us.
meet the Assistance crew
Real people who actually enjoy taking printers apart — and putting them back together better.
Elena V.
14 years in printer Assistance. Specialises in HP LaserJet and Ricoh MFPs. Elena can diagnose a fuser issue just by the sound.
Marcus T.
Knows every roller, pad, and gear. If it exists, Marcus can find it. Keeps our inventory of 4000+ parts organised.
Samira K.
Ensures Assistances are done right and on time. Samira also handles tricky network & driver issues.
Omar R.
Unclogs what seems impossible. Omar brings dead printheads back to life — almost magical.